This also applies when updates to policies are being made.
Writing Effective Policies and Procedures a Step by Step Resource for Clear Communication
We also advise incorporating employee feedback, opinions and ideas about what to include in the document, preferably prior to its creation. Asking employees up-front for their input about what they would like to see included is the first step to communicating company policies and procedures.
Communication with employees should start well before the formal document is completed. While not every workplace is unionized, had Air Canada discussed the poppy policy with the union representing the flight attendants prior to its implementation, the airline could have saved itself significant heartache.
Six Ways to Have an Effective Company Policy | ojysuharoweq.tk
The union would surely have provided the necessary feedback to prevent the implementation of this policy. Develop your communication strategy first, before you start documenting your company policies and procedures. It is important to keep employees informed of the process to encourage their interest, buy-in and input. Keep the following recommendations in mind for how to communicate policies and procedures to staff:.
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The manual or handbook is a living, breathing document. It should be reviewed and updated regularly — about once a year — and should incorporate any employee suggestions for improving the document. For human resources solutions on how to communicate policies and procedures, or to create an employee handbook for your small business, please contact Vancouver-based Clear HR Consulting. How to Communicate Policies and Procedures. Search for:. Keep the following recommendations in mind for how to communicate policies and procedures to staff: 1.
Inform employees up-front At the start of the project, let employees know that the company will work on developing or updating company policies and procedures. Explain why the information is important and relevant, and what impact it will have on them. Either update the earlier policy or formally retire it in order to avoid redundancy. You should also state in the new policy that it takes precedence over any previous guidelines that were disseminated.
If you write a company policy as a crisis-mode reaction to an unexpected incident, consider the likelihood of whether that incident could ever occur again.
Preventing error in POCT with effective policies and procedures
Let's say, for example, that a moose wanders in through the back door of your business. No one knows whether they should call , try to capture it or lure it back outside with food. Spending time trying to craft precise policy language to address future moose encounters is counterproductive because it focuses on an isolated event rather than a recurring problem.
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To the extent that it is practical to do so, invite brainstorming and feedback from employees on the various components of a new policy you would like to implement. If workers feel as if they have more ownership in an idea, they are often more likely to support its existence.
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Relevance Imposing new rules "just because" is never a smart move because of the confusion, resentment and rebellion it can often generate. Clarity Effective company policies should be easily understandable to everyone affected by them. Simplicity People have remarkably short attention spans, especially when it comes to reading paperwork.
Streamlining Research whether a particular policy already exists before you start writing a new one on exactly the same issue.